Big Ideas For Small Businesses
I’m not getting paid by the word here so I will try to keep today's post short and sweet. We've all heard different people’s perceptions on features versus benefits when trying to sell a product or service but have you ever heard the quote that “someone’s perception...
Many Project Managers or small business owners filling the role of a Project Manager, have become accustomed to very fluid environments. Job titles can be very interesting. Experience and skills that got you a position you have are normally related to your title....
Add Value, Make a Profit. That concept sounds simple, I know. But you'd be surprised at how many people overlook it. The more value you add, the more customers will keep coming back to do business with you… and the more profit your business will generate. By the way,...
I'm know for helping companies with ideas and strategies to grow their business. While customer service is certainly part of growing a business, my topic areas focus more on Internet Marketing, Monetizing Social Media and Innovation. Recently, I was flying back from...
Why do you suppose so many employees today have entitlement mentality and learned-helplessness? I'm talking about the attitude that they think they are  irreplaceable,  indispensable and that they deserve to keep their job even with poor or lackluster performance. I'm...
First, we are not providing legal advice, but want to make you aware of the PCI compliance concerns if you process credit cards. You may be at risk of fines, legal risk, or even jail time depending on which state you operate in if you violate the Payment Card Industry...
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