Many Project Managers or small business owners filling the role of a Project Manager, have become accustomed to very fluid environments. Job titles can be very interesting. Experience and skills that got you a position you have are normally related to your title....
Prime Insights
Big Ideas For Small Businesses
Increase Customer Loyalty and Retention
Add Value, Make a Profit. That concept sounds simple, I know. But you'd be surprised at how many people overlook it. The more value you add, the more customers will keep coming back to do business with you… and the more profit your business will generate. By the way,...
Outstanding Customer Service
I'm know for helping companies with ideas and strategies to grow their business. While customer service is certainly part of growing a business, my topic areas focus more on Internet Marketing, Monetizing Social Media and Innovation. Recently, I was flying back from...
THINK or Go Wear a Paper Hat: Learned helplessness
Why do you suppose so many employees today have entitlement mentality and learned-helplessness? I'm talking about the attitude that they think they are irreplaceable, indispensable and that they deserve to keep their job even with poor or lackluster performance. I'm...
If You Accept Credit Cards You Better be PCI Compliant
First, we are not providing legal advice, but want to make you aware of the PCI compliance concerns if you process credit cards. You may be at risk of fines, legal risk, or even jail time depending on which state you operate in if you violate the Payment Card Industry...
Ford Sakes or Ford Saeks?
Ford Sakes, Internet Marketing Speaker... Everything you ever wanted to know about Ford Sakes. Really though, my name is Saeks... not SAKES, but Google, Bing and Yahoo aren't smart enough to figure that out yet. I'm writing this blog post to help the search engines...